Protecting your data and privacy is our top priority at VMHost Pro. This policy outlines how we handle your information when you use our domain hosting and VM purchase services.
PCI-DSS Compliant Payment Processing
We do not store your full credit card information. All payments are processed through PCI-DSS compliant payment processors with end-to-end encryption.
We treat your VM data with the highest level of security and confidentiality. Our infrastructure is designed with strict isolation between customer environments to prevent unauthorized access and data leakage.
AES-256 encryption at rest and in transit
DDoS protection and firewall isolation
Daily encrypted backups with 30-day retention
| Data Type | Retention Period | Purpose |
|---|---|---|
| Active Customer Data | Duration of service + 30 days | Service provision and support |
| Backup Data | 90 days after deletion | Disaster recovery |
| Billing Records | 7 years | Legal and tax compliance |
| Access Logs | 1 year | Security monitoring |
| Support Tickets | 3 years after resolution | Customer service improvement |
Request a copy of all personal data we hold about you
Receive your data in a structured, machine-readable format
Request deletion of your personal data under certain conditions
Request correction of inaccurate or incomplete personal data
Email: dpo@vmhostpro.com
Phone: +1 (555) 123-PRIV
Response Time: Within 48 hours
For data access, correction, or deletion:
Email: privacy@vmhostpro.com
Online: Account Dashboard → Privacy Settings
For urgent security matters, please contact our 24/7 security team:
This privacy policy is effective as of December 15, 2023. We may update this policy periodically. Significant changes will be communicated via email and dashboard notifications.
VMHost Pro is committed to complying with international privacy regulations and maintaining the highest standards of data protection for our customers.